If anyone else out there knows how to sort this please post a solution. Scott: Thank you for using the Sony Xperia UK Chat support, have a nice day. Step 2: If you know your device is compatible with Remote Play, go ahead and connect it. Scott: You can call us on 03705 237 237 and we can speak to the estore for you. Step 1: Open the Google Play Store or the Apple App Store and download the PS4 Remote Play app. Scott: Its a repair on the software, it would not be getting sent off or anything Lea. Lea: Nope, the tablets brand spanking new, not too impressed if it needs repairing already Do you have PC Companion installed on your PC? Scott: I'd recommend that you try repairing the software on your handset to see if this helps. A compatible device also connected to your network. All you need is: Your PS5 or PS5 Digital Edition, PS4 or PS4 Pro 2 connected to a broadband network. Scott: Is there anything else I can help you with? PS Remote Play is a feature available on all PS4 and PS5 consoles. Is there anything else I can help you with? Scott: I hope the information I have given answers your query. Scott: To do this go to Settings>Apps>All>Name of app>Clear cache and clear data. Use PS4 Remote Play to access your PS4 via Wi-Fi wherever you go.Display the PS4 screen on your mobile device.Use the on-screen controller on your mobile device to control your PS4. Scott: It may be the case you need to clear the cache and clear the data of the application. Lea: I can connect to the ps4 using playstation app but not remote play app Install the latest iOS or Android version Check PS4 Remote Play for updates and update if necessary Restart smartphone or tablet completely Uninstall and reinstall PS4 Remote Play These measures can be used to solve many PS4 Remote Play problems in advance. Scott: Does it say what the error code is? Scott: Thank you for providing me with this information, with regards to the query you posted. Lea: It's the z3 tablet compact, not the phone sorry. First, you need to find the same internet network for your Chromebook and gaming console, with high network speed. You need the following to use this app: With Remote Play, you can control your PlayStation® console remotely wherever you have a high-speed internet connection. Scott: Please could you confirm which model of phone you have and which network it is on? Display the PS4 or PS5 screen on your mobile device. Lea: Thank you for providing me with this information, Please could you confirm which model of phone you have and which network it is on? My name is Scott, please could I take your full name and email address? Scott: Hi Lea, thank you for contacting Sony Xperia UK Chat Support. Maybe it's just me but I got the impression he didn't have a clue how to help, wasn't interested and couldn't wait to end the chat. I contacted the support that thommo (thanks) recommended and I got absolutely nowhere. I'm using a z3 tablet compact (really nice) and when I use remote play I get error code 88001003. Use PS4 Remote Play to access your PS4 via Wi-Fi wherever you go.・Display the PS4 screen on your mobile device.・Use the on-screen controller on your mobile device to control your PS4.・Join voice chats using the mic on your mobile device.・Enter text on your PS4 using the keyboard on your mobile device.You need the following items to use this app:・Mobile devices with Android 5.0 or later installed・A PlayStation 4 system with the latest system software version・An account for PlayStation Network・High-speed Internet access (home Wi-Fi network)Verified devices:・Xperia smartphones and tablets that support DUALSHOCK 4・Google Pixel 3 seriesNotes on the Use of This AppThis app may not be compatible with some games.This app may not work properly on unverified devices.To use the touch pad function on the DUALSHOCK 4 on a mobile device with Android 10 installed, use the on-screen controller (excludes some Xperia smartphones and tablets that support DUALSHOCK 4).This app cannot be used via a mobile network.I have the exact same problem.
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